Privacy Policy

This policy explains what information HVAC Marketing Agency collects through this website, why we collect it and what we do with it. It covers this website only.

Information you give us

When you submit an enquiry form we collect the information you enter: your name, email address, phone number, company name, website, service area, and the answers you select about your revenue, marketing spend, field service software and the challenges you are facing.

We use this to respond to your enquiry, to assess whether we can help, and to follow up about our services. We do not sell it and we do not share it with other marketing agencies or lead brokers.

Information collected automatically

This site uses the following tracking technologies:

• GoHighLevel External Tracking. A script that records page views, session activity and form submissions, and associates them with your enquiry so we know which pages led to it. Data is processed by HighLevel Inc. as our customer relationship management provider.
• Google Tag Manager and Google Analytics. Used to understand aggregate traffic patterns, such as which pages are visited and which sources send visitors. This includes your IP address, browser and device type, and the pages you view.

These tools set cookies or use similar browser storage. You can block or delete cookies through your browser settings. Blocking them will not stop you using this site or submitting an enquiry.

How long we keep it

Enquiry records are retained in our customer relationship management system for as long as we have an active or prospective business relationship with you, and afterwards only as long as needed to meet legal and accounting obligations. Analytics data is retained according to the default retention period configured in Google Analytics.

Who we share it with

We share information only with service providers that operate this site and our business systems, specifically our customer relationship management provider, our analytics provider and our hosting provider. They process it on our instructions. We also disclose information where we are legally required to do so.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may have additional rights, including under the California Consumer Privacy Act. We do not sell personal information as that term is defined under the CCPA.

To make a request, email hello@hvacmarketingagency.cc or call (307) 454-0600. We respond within 30 days.

Marketing communications

If you submit an enquiry we may contact you by email, phone or text about our services. Every marketing email includes an unsubscribe link, and you can ask to stop being contacted at any time by replying, texting STOP, or using the contact details above. Message and data rates may apply to text messages.

Security

Information submitted through this site is transmitted over an encrypted connection and stored in access-controlled systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

This site is aimed at business owners and is not directed at anyone under 18. We do not knowingly collect information from children.

Changes to this policy

We update this policy when our practices change. The date at the top reflects the most recent revision.

Contact

Questions about this policy can go to hello@hvacmarketingagency.cc or (307) 454-0600.